1. What is FitClassManager?

FitClassManager is a comprehensive platform for gyms, fitness studios, and wellness businesses. It helps you manage class schedules, client bookings, communication, and payments—all from one dashboard.

2. How do I get started with FitClassManager?

Getting started is easy:

1. Create your account.

2. Set up your business profile.

3. Add classes, schedules, and booking rules.

Our step-by-step guides and onboarding tools will help you get up and running quickly.

3. Can clients book classes online?

Yes! Clients can check available sessions and reserve their spots anytime. Bookings are automatically tracked in your calendar and updated in real time.

4. What payment options are supported?

FitClassManager offers flexible payment methods:

• Online Payments: Integrated with Stripe for card, Google Pay, Apple Pay, and other digital wallets.

• Offline Payments: Accept cash, bank transfer, or other offline methods. Admins can manually confirm bookings once payment is received.

This flexibility allows you to accommodate every client’s preference.

5. Do I need to sell packages for clients to book?

No — you can choose how to manage bookings:

• Offer class packages for multiple sessions.

• Allow single-class bookings without requiring packages.

• Enable offline payment tracking for any setup.

This ensures you can serve both casual visitors and committed members.

6. Can I manage invoices and financial records?

Absolutely. FitClassManager supports:

• Sequential invoice generation with customizable prefixes and yearly resets.

• Client receipt downloads.

• Exporting payment reports for accounting purposes.

Your records stay accurate and professional.

7. Is support available if I need help?

Yes! Our support section includes tutorials, step-by-step guides, and a help desk. You can find answers quickly or contact support for personalized assistance.

8. How does the waitlist work?

When a class is full, clients can join the waitlist. If a spot opens up, the system automatically notifies the next client so they can book immediately.

9. Can I customize scheduling rules?

Yes — you can control:

• Class capacities

• Booking windows

• Cancellation policies

• Prepayment or on-site payment requirements

This flexibility helps you manage classes your way.

10. Is FitClassManager suitable for multiple trainers or locations?

Yes! FitClassManager supports multi-location and multi-trainer setups. Each location or trainer can operate within one platform while keeping their schedules and client data separate.

11. Where can I find more help?

Visit the Support section in your FitClassManager account to access detailed guides, FAQs, and feature tutorials.